At PAPA’S MULTI-BIZ LIMITED, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, company name, and job title.

• Technical Data: IP address, browser type, operating system, device information, and website usage analytics.

• Transactional Data: Payment details, invoices, and order history.

• Communication Data: Customer service inquiries, feedback, and correspondence.

2. How We Collect Your Information

We collect information through:

• Direct interactions: When you fill out forms, request a quote, subscribe to newsletters, or contact us.

• Automated technologies: Website cookies, tracking tools, and analytics services.

• Third-party sources: Business partners, payment providers, and publicly available data.

3. How We Use Your Information

We use your data for the following purposes:

• To provide and improve our services.

• To process transactions and send order confirmations.

• To personalize user experience and improve website functionality.

• To communicate with you regarding updates, promotions, or inquiries.

• To comply with legal and regulatory requirements.

4. Legal Basis for Processing Data

We process personal data based on the following legal grounds:

• Consent: When you voluntarily provide your information.

• Contractual Necessity: To fulfill service agreements or transactions.

• Legal Obligations: Compliance with legal and regulatory requirements.

• Legitimate Interests: Enhancing our services, security, and marketing efforts.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share information with:

• Service Providers: Third-party vendors assisting in website hosting, payment processing, and marketing.

• Regulatory Authorities: When required by law.

• Business Partners: With your consent for joint marketing or service collaboration.

6. Data Security Measures

We implement robust security measures to protect your data, including:

• SSL encryption for data transmission.

• Secure access controls and authentication.

• Regular security audits and monitoring.

7. Your Rights and Choices

You have the following rights under data protection laws:

• Access: Request a copy of your personal data.

• Correction: Request corrections to inaccurate or incomplete data.

• Erasure: Request deletion of your data under certain conditions.

• Restriction: Request to limit data processing.

• Objection: Object to direct marketing.

• Data Portability: Request data transfer to another service provider.

To exercise any of these rights, contact us at [info@papasmultibiz.com].

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Cookies and Tracking Technologies

We use cookies to improve user experience, analyze traffic, and enhance our marketing efforts. Please refer to our Cookie Policy for detailed information.

10. International Data Transfers

If we transfer data outside of Nigeria, we ensure appropriate safeguards are in place to protect your personal information.

11. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the updated Effective Date.

• At PAPA’S MULTI-BIZ LIMITED, we use cookies and similar tracking technologies to improve user experience and enhance website performance. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

  1. What Are Cookies?

  Cookies are small text files stored on your device when you visit a website. They help recognize your device, store preferences, and track online activity for website functionality and analytics purposes.

  2. Types of Cookies We Use

  We use the following categories of cookies:

  a) Essential Cookies

  • Necessary for website operation.

  • Enable security, authentication, and core functionalities.

  • Without these, the website may not function properly.

  b) Performance & Analytics Cookies

  • Collect data on website usage to improve performance.

  • Help analyze user interactions, page load speed, and error tracking.

  • Examples: Google Analytics cookies.

  c) Functional Cookies

  • Remember preferences such as language selection and login details.

  • Enhance user experience by personalizing content.

  d) Advertising & Marketing Cookies

  • Track browsing habits to deliver targeted advertisements.

  • Used by third-party advertising platforms to show relevant ads.

  • Examples: Facebook Pixel, Google Ads cookies.

  3. Why We Use Cookies

  We use cookies for various purposes, including:

  • Ensuring website security and functionality.

  • Enhancing navigation and user experience.

  • Measuring website traffic and improving performance.

  • Delivering personalized content and advertisements.

  • Understanding visitor interactions for optimization.

  4. Third-Party Cookies

  Some cookies are placed by third-party services integrated into our website, such as:

  • Google Analytics (traffic analysis).

  • Social media platforms (e.g., Facebook, LinkedIn for sharing buttons).

  • Payment gateways (e.g., Paystack, Flutterwave for secure transactions).

  5. How to Manage Cookies

  You can control and manage cookies through:

  • Browser Settings: Adjust cookie preferences, block or delete cookies in browser settings.

  • Consent Banner: Use our cookie consent tool to accept or reject non-essential cookies.

  • Opt-Out Links: Disable specific third-party cookies via their settings (e.g., Google Ads Preferences).

  6. Data Protection & Security

  Cookies do not store personal data such as your name or email. However, data collected may be linked to your account for a better user experience. We ensure compliance with data protection laws to safeguard your privacy.

  7. Changes to This Cookie Policy

  We may update this policy periodically. Any changes will be reflected on this page with a revised Effective Date.